Horizon Partners, Ltd. believes that the success of its base companies is a direct result of their ability to continuously exceed customer requirements. This principle requires that all employees have a focus on customer needs and an understanding that their work directly enhances the company’s ability to delight its customer’s expectations.
In order to satisfy customer requirements, we believe that all base companies must create a high-quality work environment based on an atmosphere of mutual trust, mutual respect, and mutual benefit. Such attitudes must encompass all constituencies in our business: employees, suppliers, customers, shareholders, and the communities in which we operate.